Privacy policy

At Cosmic Source, protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or make a purchase, we may collect certain personal information, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)
  • IP address
  • Device information
  • Browser type
  • Shopping activity on our website

We only collect information necessary to process your orders, improve your shopping experience, and operate our business.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized transactions
  • Improve our website and services
  • Comply with legal obligations
  • Respond to customer inquiries

We do not sell your personal information to third parties.

Order Fulfillment

To produce and deliver your custom-made products, certain order information (such as your name, shipping address, and order details) may be shared with our trusted production and shipping partners solely for the purpose of fulfilling your order.

These partners are required to handle your information securely and only for the services they provide on our behalf.

Payment Information

Payments made through our website are processed by secure third-party payment providers.

Cosmic Source does not store your full credit card or payment information.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a better shopping experience

You can manage or disable cookies through your browser settings at any time.

Marketing Communications

If you subscribe to our newsletter or choose to receive promotional emails, we may occasionally send updates about new products, special offers, or promotions.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continually work to protect your information using industry-standard practices.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the email address below.

Third-Party Services

Our website may use trusted third-party services, including payment processors, analytics providers, shipping partners, and other service providers necessary for operating our business.

These third parties process personal information only to the extent necessary to provide their services.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The updated version will always be posted on this page with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Cosmic Source

Email: support@cosmicsourceco.com

We aim to respond to all privacy-related inquiries within 24–48 business hours.